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Customer experience now the top technology priority, but organizations aren’t quite ready

These days, everyone dreams of superior customer experience (CX), especially customers. Next in line are business leaders, who have finally started to see the light. Of course, that means the renewed pressure to pump up CX to, yeah, you guessed it — IT managers and professionals. However, getting everyone on the same page to deliver the goods is the hardest part of all.

The challenge was surfaced in a survey of 1,420 IT decision-makers released by RackSpace Technology, which found that focusing on CX implementations helps companies see greater rewards. Organizations that adopt a CX-led focus enjoy 1.6x higher brand awareness, 1.5x more employee satisfaction and nearly double their rates of customer retention, repeat purchases, average order values and customer lifetime value. “The research underscores the impact that modernizing applications to provide better customer experience can have on competitiveness and growth,” the survey’s authors add.

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Photo: Joe McKendrick

The rub,

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AMD New Radeon Software Adrenalin Edition Experience April 2021

It’s that time again, time for a big update from AMD Radeon with the latest Radeon Software Adrenalin Edition 21.4.1 that comes with some great quality of life improvements for Radeon users. One quick mention right up front is there is no inclusion of Radeon FidelityFX Super Resolution so if you were hoping this was the time for it to shine then you’re going to have to wait still, however, Radeon Boost VRS is quite a huge addition from where I stand.

AMD has made a habit of release very large updates in the past with the near-annual release of a massive update to their software suite with solid intervals between delivering more Day Zero drivers than ever in the past and the latest 21.4.1 driver is enhancing many of those features as well as bringing some new changes to the table.

AMD Adrenalin 21.4.1 Drivers Improve Non-Gaming Power Efficiency

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Unit 2: GameUp and My BrainPOP: The Student Experience

GameUp,  BrainPOP’s game-based learning portal, hosts a wide variety of award-winning games.  Logging in with a My BrainPOP student account activates innovative features that bring a new dimension to game play!

In this unit you will do the following:

  • engage with a learning game.
  • compose and submit 3 “snapthought” assessment items complete with useful explanations.
  • explore the variety of teacher support materials on BrainPOP Educators.
  • complete a round of “Sortify” – BrainPOP’s playful assessment game.
  • test your own knowledge about GameUp by completing and submitting a final assessment quiz.

This unit should take roughly 1 hour.

If you do not have a personal My BrainPOP account, return to Unit 1.


For optimal experience, use a computer with a full featured web browser. Open this course in one window and open BrainPOP.com in another window. This allows you to read directions and follow them simultaneously.

U1 - S2

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