Marc Benioff, a co-founder of Salesforce, started the company in 1999 with a “mission to ‘End Software’ through his creation of the ‘cloud.’” What he created was a new kind of software: programs that were immediately available online. With this vision he created SaaS, revolutionized business technology, and likely cleared the path to big data and analytics.
A growing small business can invest in the Salesforce customer relationship management (CRM) platform, which runs Sales Cloud and Quip. The CRM platform is the centralized location for all a company’s data as it grows, with Sales Cloud serving as a specific tool for the sales team that manages every aspect of the sales process. Quip is a collaboration tool built directly into Salesforce that allows multiple users to access and update documents and other files at the same time.
The business owner initially pays for three seats: one for the owner, one