Most helpful reviews
Tia B | 11-09-2018
Do not choose AT&T they are the worst! And steal money from their customers. I was having troubles with my phone where I can’t talk to people on the phone because it keeps cutting out and no one can hear me when I have full bars. I’ve had this phone for 7 months and I never drop it, it’s perfectly taken care of. But as I called 611 for AT&T “customer service “ they tried helping with fixing the problem but couldn’t. So by the end of the phone call I asked to cancel my auto payment because I obviously need to get a new phone and can’t be using this one since the phone doesn’t work so why would I pay for another month and I can’t even use the phone. So today I seen that they had taken the money out. So I called to see if they could refund it and they said no there is no way you can get a refund because of the terms and conditions. The lady was extremely rude and not helpful at at. I will never go back to AT&T!! They lost me and my family for good sense all they do is steal money from their customers. Never again. They are the worst phone company.
Was this review helpful? 277 17
Molly | 09-20-2014
Customer service is good. Pricing is normal. The speed starts out just fine but gets slower and slower and slower. Every once in a while we call and complain and it suddenly gets faster. And then gets slower. We don’t do anything fancy internet-wise, try to block ads and other things that would make things load slower. Our computers run just as fast as ever, but internet takes a long time. It’s not terribly slow, mind you, but it does baffle one’s mind and try one’s patience.
Was this review helpful? 46 5
Amy L | 11-22-2018
Its the absolute WORST, speed is horrible and won’t work at times and my kids weren’t able to play their online games because of how it wouldn’t connect.
Was this review helpful? 9 0